COVID-19 PROTOCOLS & PREVENTION
PREVENTATIVE MEASURES
On behalf of River Bend Resort Belize, we would like to take the opportunity to inform you on the measures we have taken considering the impact and changes caused by the Novel Coronavirus. We want to ensure and reassure that we are focused on the health and safety of all our guests and employees, without compromising the high standards and quality of your experience that you have come to know, love and expect when staying with us.
Before Your Visit:
- Download the Belize Health App and complete the required information prior to boarding the flight to Belize. A QR code with a unique ID will be returned to you and will be used for contact tracing while in Belize.
- You must take a COVID-19 PCR test within 72 hours of travel to Belize, as a negative result will allow for a "fast track" arrival process.
During your stay at River Bend Resort Belize:
- Your temperature will be checked by our driver prior to boarding the Van for transportation to the Resort.
- While staying at River Bend Resort Belize face masks are mandatory in all public spaces, you are advised to practice social distancing and proper hand hygiene to protect yourself and other that you may encounter.
- Temperature Screening of Guests will be conducted throughout the day.
- Temperature Screening on staff will be conducted before the beginning of the day as well as the end of the daily working hours.
- Health History will be requested from each guest upon arrival; your information will be submitted to the Ministry of Health.
- Everyone including guests will have access to proper hygiene gel and mask while staying at the Resort.
Frequently Asked Questions.
Where can I find the Belize Health App?
The Belize Health App is available via APK file for android (version 1.09 or newer) and in the App Store. The App can be downloaded via https://travelbelize.org/health-safety. The App can be downloaded at any time prior to your trip to Belize, but your information should be entered no more than 72 hours prior to your arrival in Belize.
How can i find the Resort in the Belize Health App?
You can find us under the Belize Health App under River Bend Air BnB.
What should I do if i start experiencing symptoms during my vacation?
If you start to exhibit any Covid-like symptoms, immediately notify the Onsite Manager. The resort will then activate its Covid-19 Action Plan.
What happens if I test positive for Covid-19? Will I be able to stay at the Resort?
- If you test positive for Covid-19, you will need to go into mandatory isolation for a minimum of 14 days.
- You will be able to continue your stay at the Resort but will not be allowed to leave the screened porch of your Cabana.
- You will not be permitted to leave the resort until cleared by the Ministry of Health or in case of an emergency as it pertains to medical care.
What can I expect River Bend Resort should I test positive for the Novel Coronavirus?
- If you should test positive for COVID-19 during your stay at River Bend Resort Belize and will be unable to leave country, we would extend a 50% discount on the rental rate of your Cabana. As one of Belize's first gold standard certified resorts we are fully equipped and trained to handle any guests who test positive during their stay.
- With our concierge service we will purchase and deliver groceries to your Cabanas. The guest will absorb the cost of their groceries.
- We will provide nourishing chicken soup once a day which will be delivered to your Cabana.
What type of Covid-19 Testing are you offering?
With our concierge service we will arrange the appointment with the clinic as well as transport you to the testing area.
What is the cost of the Covid-19 Testing from River Bend Resort Belize?
The cost of the personal concierge Covid-19 testing starts at $75.00us per person. You can pay River Bend Resort directly for the test at the time of the booking, either by cash or credit card. You can also pay the clinic directly with cash or credit card.
How do I go about scheduling a COVID-19 test through River Bend Resort Belize?
You can schedule the appointment with the Onsite Manager befor your arrival at the Resort or you can schedule the appointment while at the Resort. The testing can be done at the convenience of the guest. You can take the test the day you are schedule to leave or the morning of your departure.